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Swiss Air Special Assistance ensures full mobility support for passengers who need help getting around the airport or boarding the aircraft. The airline provides wheelchair services at all major airports, from check-in counters to the aircraft seat. Trained ground staff guide passengers through security checks, passport control, and boarding gates. If you use your own wheelchair or mobility device, Swiss Air accommodates it safely in the cargo hold and ensures it is returned promptly after landing. For electric wheelchairs, special battery-handling procedures are followed to comply with international safety standards. Special Assistance also includes pre-boarding privileges for passengers who need extra time or space to settle in.